FAQ
What equipment do i need?
Classes are taught through Zoom. You do not need to download the Zoom app to attend. You may use a computer, table, laptop, or smartphone. If you prefer to simply call in, know that the instructor cannot see you.
Do I have to pay per child?
If the children are sharing the same electronic device you do not need to pay per child.
Do I have to share my camera?
Sharing your camera is necessary for private lessons and group classes.
You do not have to share your camera during reading time or dance jam.
If your child is concerned about other students “seeing” them then let Rae know so arrangements can be made for only Rae to see your child in a group class.
What if we need to cancel?
You may register for class at least 2 hours before the scheduled class time.
Private lessons may be scheduled at least 1 hour before the scheduled start time.
Reschedule request may be made no less than 1 hour before the scheduled start time.
If you are experiencing a health emergency that prohibits canceling with 1 hour notice, please contact Rae to discuss.
Do You offer Refunds?
We understand that restrictions on movement has impacted many families differently. Group Class enrollment remains open up until 15 minutes before the class. Private lesson request are available up until 1 hour before the start time and rescheduling request are accepted up until 15 minutes before the scheduled start time.
We are unable to provide refunds, but will work with you to reschedule.
Do you offer private lessons ?
Yes! You can schedule a private lesson. The private lesson can be used for 1 child, all the kids, or for the whole family. To schedule visit Private Lessons page or contact Rae direclty.